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Privacy Policy

Last updated: May 7, 2026

Introduction

Sophia Cleaning Services ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sophiacleaningservices.com or use our cleaning services.

Information We Collect

Information You Provide

When you request a cleaning quote, contact us, or book a service, we may collect:

  • Full name
  • Email address
  • Phone number
  • Property address
  • Type of cleaning service requested
  • Property details (size, number of rooms, special requests)
  • Preferred scheduling information

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and inquiries
  • Schedule and provide cleaning services
  • Communicate with you about your service
  • Send appointment confirmations and reminders
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our website or business (e.g., hosting, analytics)
  • When required by law or to respond to legal process
  • To protect the rights, property, or safety of Sophia Cleaning Services, our customers, or others

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise any of these rights, contact us at contact@sophiacleaningservices.com.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: