Hiring a house cleaner is a personal decision. You are inviting someone into your home, so it is important to ask the right questions upfront to set clear expectations and find a cleaner you trust.
Questions About Services
- What is included in a standard cleaning?
- Do you offer deep cleaning as well?
- Can I customize what rooms or tasks are prioritized?
- Do you handle laundry, dishes, or organization?
- What is not included?
Questions About Logistics
- Do you bring your own supplies and equipment?
- How do you handle keys and access?
- What is your cancellation or rescheduling policy?
- How long does a typical cleaning take?
- Do you offer recurring scheduling?
Questions About Trust and Quality
- Are you insured and bonded?
- Do you background check your team?
- How do you handle damage or complaints?
- Can you provide references?
- What happens if I am not satisfied?